JBT is launching the first in a series of free webinars on November 12 with an informational session looking at how to efficiently track – and remove from the system when necessary – chicken paws during processing.
Especially valuable for customers exporting to China, where chicken paws fetch good prices as culinary staples, the webinar will provide information on what you need to know for efficient, regulatory-compliant chicken paw processing.
Under U.S. regulations, chicken carcasses must be inspected during processing, and those found deficient removed from the line – along with the paws. But since paws are usually separated from the bird prior to the inspection point, it’s crucial to effectively remove the correct paws. Proper paw rejection is not only key to improving processing across a facility, it can also open the door for paw exports to the China market.
The Chicken Paw Tracking Webinar will examine efficient and cost-effective tools from JBT Prime Equipment that can make this objective a reality, with the MARS Paw Tracking and Recovery System.
“If you are processing paws, or considering getting more money for chicken paws by exporting, you will want to see this webinar,” says JBT Prime Equipment Director of Marketing & Product Integration Grant Parsons. “More and more customers are looking to export paws to China, but in order to do that they have to be sure deficient paws are being rejected during processing. This system enables you to do just that, but also gives you the means of monitoring your line so you can improve its efficiency.”
The JBT-Prime Equipment Group Chicken Paw Tracking Webinar is set for November 12 at 3 p.m. Eastern.
JBT Thailand has been presented with an Award of Appreciation by customer Thai Delmar at the Grand Opening Ceremony of a new plant and facility in the country’s Samut Prakan province. JBT Customer Care Director for the APAC region, Guilherme Goinhas, received the award on October 19 in recognition for JBT’s contributions during the factory’s construction.
(right) JBT’s Guilherme Goinhas, Customer Care Director APAC – Protein, receives the Thai Delmar award of appreciation
Attended by Thai Delmar President and CEO, Akihiro Mikajiri, the ceremony was described by the company as a golden opportunity to thank JBT for a long-running, successful business partnership. Thai Delmar produces a number of seafood products including frozen fish and seafood meal options.
From faux-meat veggie burgers to healthy snacking options, plant-based foods have very much stepped into the limelight over the last 12 months, with meat-replacement meals that aim to look, cook and taste like beef garnering reams of media coverage. High-Pressure Processing (HPP) systems from JBT that can extend the shelf-life and preserve the flavor of plant-based foods will be the subject of a free JBT webinar taking place on October 16.
Developed for customers in the Asia-Pacific region, the 30 minute, live HPP Plant-Based Food Trends webinar will deliver an overview of trends within the plant-based food sector, looking at how the phenomenon has spread across the food and beverage industry, and giving examples of success stories.
The webinar will also examine how HPP systems from JBT Avure can benefit plant-based foods by extending product shelf-life through the use of cold pasteurization technology. Attendees will get the chance to learn how the technology ensures food safety without the use of heat or preservatives, while maintaining fresh food characteristics such as flavor and nutritional value.
The JBT HPP Plant-Based Food Trends Webinar will take place on October 16 2020 at the following local times:
For many companies in the protein processing industry, the onset of the COVID-19 pandemic took them into unchartered territory, with increased employee absences and localized outbreaks causing havoc for processors large and small. Here, having effective support in place to avoid unexpected downtime is of crucial importance and this is where JBT’s innovative preventative maintenance PRoCARE® program has been playing a vital role.
Unlike traditional maintenance, where problems are dealt with as they arise, the focus of the JBT PRoCARE program is on anticipating issues before they become problems by applying proactive system management that helps customers stay within budget and avoid downtime. By employing proactive, preventive maintenance, JBT PRoCARE technicians help prevent breakdowns by replacing worn parts and providing an overall picture of how equipment is performing.
Additional support However, recognizing the pressure customers currently face, JBT has taken a number of steps to lend support, including via a dedicated customer careline, as well expanding PRoCARE payment options, explains Brendon Somerfield, Head of PRoCARE and Customer Care in North America for JBT Protein.
“Everybody is struggling with cashflow in these times, so at the onset of the outbreak, JBT ran a promotional program which enabled customers to delay their first PRoCARE payment by about four months,” he says. “They could still get the preventative maintenance service that they need but don’t have to worry about payment for several months. This was one of the ways we were helping customers financially.” Additionally, given the pressure some companies find themselves under as a result of the pandemic, JBT has expanded parts discounts and free virtual support.
Dedicated hotline Further support is being provided in North America through a new, dedicated Customer Care Hotline that provides customers with access to JBT’s best-in-class service technicians: 1-866-JBT-4YOU (1-866-528-4968).
Remote support in the moment of need, the hotline puts customers in contact with service technicians familiar with JBT equipment and machines, and serves as a single, easy-to-remember source for customer care. For JBT PRoCARE customers, additional support comes in form of unlimited access to the hotline.