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JBT PRoCARE: proactive solution delivers savings


Traditional equipment maintenance – dealing with problems as they arise – often involves unnecessarily expensive, unbudgeted and unsatisfactory quick fixes. JBT’s PRoCARE program, by contrast, anticipates issues before they become problems, applying proactive system management that enables protein customers to keep within budget and avoid costly downtime.

In some cases, using PRoCARE has saved protein customers thousands of dollars in unnecessary parts expenditure. And, given the pressure some companies find themselves under as a result of the pandemic, JBT has expanded parts discounts and free virtual support, while also providing extended payment terms for the rest of 2020.

Brendon Somerfield, Head of PRoCARE and Customer Care in North America for JBT Protein, says the emphasis for PRoCARE is on proactive, preventative maintenance for customers. “PRoCARE is proactive, staying ahead of any issues that might come around, and providing inspections and PM visits from highly experienced technicians,” he explains.


Downtime avoided
A typical recent example that Somerfield quotes is of a customer for JBT’s DSI portioning range who estimates having PRoCARE in place has saved them $250,000 dollars worth of parts through proactive management by helping with parts budgeting, thanks to regular visits and contact with JBT service technicians. Another example Somerfield gives is a Frigoscandia GYRoCOMPACT Spiral freezer customer that could have been faced with a substantial downtime as a result of an equipment problem that was not immediately apparent. 

“The customer was experiencing premature drive chain stretch and wear, and they weren’t aware of that,” he says. “It was an older piece of equipment and some of the sensors had been neglected in previous years.

“Being in there twice a year, we were able to catch this and offer a rebuild for their machine. A premature stretch on a critical drive component can potentially lead to major downtime events. We likely saved them 12-16 hours’ downtime and that’s pretty critical for a weekly production shift.”


Ongoing support
PRoCARE, says Somerfield, is a continuously evolving platform, which gives customers the option of a monthly payment plan with zero percent financing, helping them maintain a reliable and consistent budget throughout the year. 

Furthermore, with many companies experiencing unstable cash flows and production capacities as an indirect result of the pandemic, JBT PRoCARE is now offering them a sixty-day payment plan, as well as an additional parts discount. Instead of the standard 5% PRoCARE parts discount, JBT PRoCARE is offering a 10% discount for the rest of 2020 for qualifying DSI opportunities. Additionally, JBT is providing free remote support for PRoCARE customers over the months ahead, ensuring the JBT commitment to proactive service is maintained.

Find out more about PRoCARE

Proseal: a proven track record in sustainability

Beef Halopack - Proseal

Proseal may be one of the newest additions to the JBT family, but the packaging equipment specialist is no newcomer when it comes to sustainability. In fact, the company, which was acquired by JBT in June 2019, has helped drive major breakthroughs in sustainability for the protein industry, enabling retailers to significantly increase shelf-life for beef while eliminating wasteful over-packaging.

An innovator in environmentally-friendly packaging systems with a manufacturing presence in Europe, the US and Australia, Proseal is a leading manufacturer of tray sealing equipment for a range of protein food products including categories such as red meat, pork, poultry, fish, seafood and ready meals. 

Beef Meatballs Photo - Proseal

Boosting shelf-life
However, Proseal has also been at the forefront of developing systems that improve product shelf life whilst minimizing the use of plastic at the same time. In terms of chicken, the company, which has its headquarters in Adlington, Cheshire, UK, produces a leading-edge ‘Gas Flushing’ solution which can achieve a very low gas residual and in some cases more than double a product’s shelf-life. 

‘Gas Flushing’, sometimes referred to as Modified Atmosphere Packaging, is a food packaging method where the Earth’s normal breathable atmosphere has been modified by either a single gas or a mixture of gases. It is generally used with a barrier film with low oxygen transmission.

“All the chicken you typically buy in the UK has had a different cocktail of the Earth’s atmosphere injected inside that chicken tray before it is sealed,” explains Proseal’s Head of Sales & Control Systems, Tony Burgess. “We put in a different blend of atmosphere which can extend shelf-life from four days to 10 days.”

Proseal HQ

Incredible achievement
Even more significant is Proseal’s ‘Skin’ packaging for beef, fish and other protein products. In the case of beef steak, says Burgess, the product is gas flushed with oxygen to keep the haemoglobin content high in the beef, before being skin-packed in plastic film; a process which can extend shelf-life from a previous norm of 10 days to 28 days. “This was an incredible achievement and was a huge win for retailers and supermarkets,” he says.

“The packaging world is developing a lot into how can it extend shelf-life, how can it come up with films that can be laser perforated, and all of these things are pushing packaging so far away from rigid lids,” continues Burgess.

“There is also a big move away from plastic towards cardboard or aluminium and the beauty of our tray sealing system is it can work with any of these materials. We work closely with the packaging industry, we have a test kitchen and operate an open door to carrying out packaging trials with companies.”

Learn more about Proseal’s solutions

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